Toothsi AMPA orthodontics
- Poor customer service and misleading customers Open
They made me book the teeth aligner in a very short time. I made the full payment, after that I learnt a procedure called IPR has to be performed on my teeth in which my teeth have to be chipped from the sides. Isnt this an important info that should be shared with us at the time of booking? I had made the payment so I decided to go ahead with the plan. But later i realized the professional expertise of the doctors was not good. I also had some personal issue, and i couldnt trust these ppl anymore to treat my teeth so I called their customer care for cancellation but they straightaway denied, but upon my request he said a smilebuddy will give a callback. No one called, so I called to check again, someone said no ticket has been raised, and he will raise and I will receive a call in ** hours. Again no one called so I called to check again, someone again said no ticket has been raised. If no ticket had been raised then what had the previous customer care executives been doing? Then I read somewhere in there cancellation policy after ** days no refund will be made. So I realized, these support executives were just wasting my time by giving me false information, so that the cancellation period passes and so I cannot get the refund.
Toothsis customer support staff are looting customers by providing false information and misleading them. This is a serious offence.
All of this, has caused me a lot of mental trauma and I expected matter to be investigated seriously and my full amount refunded to me in * days.
UID: TSBG -**-**-*****
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
I am writing to express my deep disappointment and frustration with the misleading practices and unfulfilled promises I have encountered during my interaction with Toothsi. I want to bring to your attention the details of my experience and requ...
May 10, 2023 by Pramod Yadav
Dear sir/madam I opted for the toothsi treatment plan and after consultation with my assigned dentist I had given my tooth samples and paid an initial ammount of ***** as the token payment. Before token payment and my treatment commencement...
Jan 21, 2023 by Soumya Tripathi
I had paid ***** rupees down payment and ***** by emi for * months) for aligners in toothsi.Due to some reasons I want to cancel the process but they are not responding at all.My contacting person ovaise is not receiving my call from last ** da...
May 02, 2023 by Pawan Agrahari
I have been cheated by the company 'toothsi' the said u u have to *****rs for start the treatment, its been **days over to be paid by me but still they didn't not responding to msgs and mails and calls, ...
Apr 09, 2023 by Mahamadh lathifa shahin
Sorted in Tulsi for my teeth treatment they told me to pay ***** rupees to other process the procedure and scanning process of the teeth they also told me that customer can get it cancel anytime and can get ***% refund . Due to my financial con...
Dec 18, 2022 by Aarzoo khan