Toothsi AMPA orthodontics - Toothis Fraud

I am writing to express my deep disappointment and frustration with the misleading practices and unfulfilled promises I have encountered during my interaction with Toothsi. I want to bring to your attention the details of my experience and request immediate resolution.

I had a conversation with one of your representatives who persuaded me to make a payment of **,*** rs, assuring me that it would cover the complete Toothsi package without any further costs. I explicitly stated that I could not afford any additional expenses beyond this amount, and the representative assured me that no extra charges would be incurred after the payment.

However, after I made the initial payment, I was shocked to receive a demand for an additional *,*** rs. This demand directly contradicted the explicit agreement made during our conversation, where it was clearly stated that the **,*** rs payment was all that was required.

When I voiced my concerns and reminded Toothsi of the promised terms, your representative attempted to justify the additional charge with flimsy excuses. I want to emphasize that I had been upfront about my financial limitations from the very beginning, and Toothsi's failure to honor the initial agreement is deeply unfair and misleading.

Adding to my disappointment, the Toothsi representative has now chosen to ignore my calls and messages. This behavior further illustrates the lack of professionalism and accountability in addressing customer grievances.

I am left with no choice but to demand a resolution to this matter. I expect Toothsi to either fulfill the promised services without any additional charges, adhering to the initial agreement, or refund the full amount of **,*** rs, as per your policy of complete customer satisfaction.

If Toothsi fails to address my concerns promptly and adequately, I will be compelled to share my experience on various social media platforms, along with appropriate consumer protection forums and regulatory bodies. I believe it is crucial to inform the public about the misleading practices employed by Toothsi, in order to protect other individuals from falling victim to such fraudulent practices.

I sincerely hope that Toothsi takes immediate action to rectify this situation and restore my faith in your company's integrity. I eagerly await your prompt response and a resolution to this matter within [specific timeframe, e.g., ** business days].

Thank you for your attention to this serious matter. I trust that Toothsi will take the necessary steps to address my concerns and ensure that such incidents do not occur in the future.