Asus India
- Phone s motherboard corrupts after update Open
Navneet Singh filed this complaint against Asus India on Nov 25, 2021
I have bought a new Asus Rog * Phone from Flipkart,it was completely working alright but after * months of usuage I get an update after which my wifi and hotspot stopped working completely and after * days my *.*mm jack also stopped and after a week all of a sudden it switched off completely. Later, after research I got to know the software update wasn't okay and it lead to the motherboard short circuit. As I have only one phone and no other phone for backup I have faced a lot of difficulties and being from a small town service centre is also ***kms away due to which it took around * months me to submit my phone when I was on a official trip. Many of friends who also brought the same phone got their motherboard replacement but still facing the same issues and seeing all this I am in no mood for waiting my phone to be okay once again because I don't know how long to wait to get the same issue resolved once again and being the only phone I couldn't able to carry out different operations in my day to day activities and cannot go to service centre again and again because of prior commitments in work .
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Resolution Demanded:
Refund / Credit for purchase
Asus India
Resolved
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Roshin A Rahman
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