Amazon.in
- Phone not delivered Open
Abhay Kumar Awasthi filed this complaint against Amazon.in on May 30, 2018
have placed order of my mobile on ** May and it has been confirmed that mobile will deliver on ** May after that it showed out for delivery on ** May and i recived message of contact number of amazon agent when i called to amazon agent then He told that he has been left job from Amazon then i informed to customer care and told same issue then she told that it will be deliver today without any delay after that i recived the message from amazon that mobile has been delivered to me then i have informed to customer care representative on immediately that i have not received mobile yet then she told that please wait for ** May beacuse delivery date has been changed.
On Next day, i called to amazon cutomer care then he told that we have registered your complaint and our investigation team will update you then i was doing continuos followup with amazon person then they told that i will update recived on or before ** May then i have post on Twitter and facebook and other social media app then i have received reply from Amazon team that we will resolve issue at earliest.
I have received email from amazon and it has been confirmed that mobile was delivered to me on ** May then i called to amazon team about email, He said that Investigation team has been confirmed that I have been received mobile so amount will not refund then i told that please provide justification about confirmation from investigation team then He told that please take legal action against amazon after that legal team will update you about confirmation from investigation team so i want proof or justification from investigation team because i haven't any sign on delivery confirmation machine and it is useless that i will spend hinge amount over legal against amazon for mobile which price is ****.
So , for this Rs.****/- Mobile do i need to hire a legal adviser or a Lawyer , seriously i have came to trauma and in depression , being a loyal customer to amazon for being a years i am getting this type of treatment as like i am a thief or lair who is lying for Rs. ****/- Mobile.
Request you kindly Intervene and give me solution as i am not worthy and do not have that much of time to fight against your company legally. I am regretting to inform you that it is ridiculous service of amazon team and i will complain to consumer forum about same issue if i will not received my mobile or refund tomorrow.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon.in
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Related Complaints
Amazon.in - Incorrect Refund and Modification of Order Details Closed
I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying * items from same seller (bu...
Feb 19, 2024 by SHIVANG SINGH PAWAR
Amazon.in - Wrong Product Received Closed
Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side...
Dec 01, 2023 by Reddy Satish
Amazon.in - Right item returned instead refund not provided Closed
Upgrade to a smarter Gmail Secure, fast & organized email OPEN If you're having trouble loading, visit the Gmail help center. Returned done, refund not received for order I'd -***-*******-****** Amazon Priyanka Mishra to complaint@con...
Nov 07, 2023 by Priyanka Mishra
Amazon.in - Bought Redtape shoe and got Extirpate less than 2 months Closed
I bought Redtape shoe from Amazon.in on **th May **** and within two months, shoes got Extirpate from front and bottom. I am the regular customer of Amazon.in and regularly using Redtape shoes. This is the first time i am facing this issue....
Jul 23, 2023 by Satendra Verma
Amazon.in - Amazon account hacked and changed my money lost Closed
In **** in pandemic period my Amazon account got hacked which is loaded **** rs inr in Amazon pay balance and someone hacked open and changed my no. And mail of my account and I even don't get a OTP for verification for changing my nom just got...
Jul 15, 2023 by Abhishek agrawal