- Pepperfry not refunded my amount back Open
I had purchased a product worth around ***** in pepperfry and cancelled as it was not required. I was expecting refund in bank account as Amazon kind of ecommerce send refund to Bank account. Pepperfry had put the money in pepperfry wallet which i am not aware. I made a small purchase to check if I can use that wallet amount. So i utilised *** rupees out of *****. I then enquired if I can get the available balance in wallet to my bank account. They agreed initially but upon checking during transfer they said since you have utilised *** rupees we cannot transfer any amount back. So this means i can only utilise the amount for pepperfry purchases now. They are claiming that i since I had utilised partial amount, turning the blame on my end they are unable to refund. No consumer will be aware about these internal rules of pepperfry. This is system issue from their end for which consumer must not be affected.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thank you so much Voxya I am fully satisfied with your quick service."
I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...
Oct 31, 2022 by Pradnya Hasilkar
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...
Sep 08, 2022 by Pranali Waikar
Chair image on pepperfry didn't show any gap between back cushion and back support but in the chair received there is a *.* inch gap between the two which makes the chair completely unusable. We are unable to even properly sit on the chair. Com...
Apr 03, 2022 by Kirti Sahu
Purchasedi Artificial flowers. I have recd mutilated product and writing them since * days of purchase for return.Return policy is for * days. I am complaining since then but they never responded. I have to display product at home which is of...
Feb 17, 2022 by Saranjeet Singh
Timetable of what transpired so far:- *. Order placed on **-**-**** for * pcs of Shade Contemporary Floor Lamps with Brown base by La *** with “Pepperfry" and full payment of **,*** done on the same day. *. One piece delivered on **-**-***...
Jan 23, 2022 by Sveta Menon