Swiggy
- Pathetic service and no payment received no refund Open
Nitin Lohia filed this complaint against Swiggy on Aug 26, 2019
Blatant Lies from the Customer Care
Order No. - ***********
Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the delivery guy stated that the order has been taken by another executive and the Restaurant would not fulfill the order.
Now the issue starts - Blatant lie from customer care making fool that the order would be delivered after * hr whereas the order has been taken by their delivery guy without any information. Need to inform him the actual scenario and now the lie started building up. After a complaint raised they want me to cancel the order without the payment or place an order replica order around **:** pm.
Customer care executive called and says need to cancel and would refund me the amount via coupon and closed the order stating that the order is delivered whereas it was not and even didn't received any coupon??
I received a call and have the recording in which it has blatantly lied and same was done several times by different advisor?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
Swiggy - Food delivery late and less quantity Closed
I had ordered food from swiggy while ordering it was showing **-**minutes but it get delivered to me in *hour and because of late delivery food was not hot it became cold and tasteless. After delivery issue i get less quantity to food as compar...
Aug 28, 2024 by Piyush chaudhary
Swiggy - 1 quantity delivered for 2 ordered meals Closed
I had ordered * quantity meal from wow china on swiggy app on **th aug afternoon. The delivery guy brought only * and was arguing that I ordered only * and he delivered whatever he got from restaurant. He asked me to give complaint over chat. W...
Aug 22, 2024 by Kiran Jha
Swiggy - Order not delivered Closed
I ordered halfiram sweets from swiggy it’s showing delivered but not received to me....
Aug 19, 2024 by Divya kumari
Swiggy - Need a copy of restaurant bill paid last night Closed
Last night I paid Rs **,***/- on my credit card at BUNDLTECHN at the restaurant 'Sutra - The Gastropub' DLF Cyber City, Gurgaon. The ORDER #***************. I am requesting you for a copy of the invoice... i requested for the same on Chat with...
Aug 17, 2024 by ASHISH KANKAN
Swiggy - Food was spoiled and bad smell coming from food Closed
I order the food from Swiggy .. I order the food on **.** Am but I get the food on **.** when I taste the food… bad smell coming from food and totally food was spilled please take the food from my home And taste it and your costumer executive...
Aug 15, 2024 by Aman