Urban Company
- Parts taken for service and its also past due date no response from the company Open
Pronab Das filed this complaint against Urban Company on Oct 31, 2024
Resolution Demanded:
Refund
Replaced
had placed a service request for my washing machine repair, there were multiple requests placed and each time a technician arrived looked at it and sai its fine and i paid the visit fee, recently a technician visited and advised some issue with the PCB and wanted to take it away for repair this visit was on **/**, I clearly stated that it's diwali time and a lot cleaning and washing needs to be done where the technician stated it will be done in ** hours, and today it's the *th day and nothing has happened, I contacted your customer service yesterday **/** they stated i would get a call from the expert team in ** mins and no call was made, I initiated aa chat again today **/** at *:**am and i was assured the same, but still no call arrived, I called the technician he stated that this will happen after diwali, why should I wait for after diwali when you as a company failed to keep your promise. I have elderly parents at home and washing machine is a necessity.
And now it's **:** IST and neither has any call being made and no resolution received as yet
I am reaching out to you anticipating a positive response and action.
Are you brand?
Are you Lawyer?
Urban Company
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
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