Swiggy
- Partial order cancelled and refund takes 5 days Closed
Niyati Whawal filed this complaint against Swiggy on Nov 28, 2019
Resolution Demanded:
Damages
I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available. So i got a call from the and executive aksed me to either order something else or take a refund of that order.
Firstly if the item is not available it should not show un the app. Secondly theu asked me to cancel so why should i block my funds for * days untill they process the Refund. I had clarified this to thr executive on phone that i want the refund in a day.
But nothing has happend till date.
I have had several issues with swiggy in the past and all are recorded through their chat history.
Want a strict action against tgem this time. A compensation which they pay out of their pocket. Not just a refund.
Are you brand?
Are you Lawyer?
Swiggy
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
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