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ANSHUL KUMAR filed complaint against Makemytrip india Pvt Ltd on Sep 17, 2020
Good Day,
Kindly refer to your INR***************** and email trail.
This booking was done by daughter Ms. Purvai Kumar via her account on behalf of my wife and self.
Going through the accounts I am unable to trace the refund from your end into my daughter’s account. Indigo has already refunded to you.
Kindly check and revert the status of the refund.
Capt. Anshul Kumar
Anglo-Eastern Ship Management (India) Private Limited
Unit ***, Third Floor, Leela Business Park
Marol, Andheri-Kurla Road, Andheri (East), Mumbai ******
From: IndiGo Customer Relations
Sent: ** May **** **:**
To: capt.akumar@hotmail.com
Subject: RE: Refund of cancelled ticket. PNR: QMK*TQ
Dear Sir/Ma'am,
Thank you contacting us. I would like to mention that the refund of amount **,***/-INR has been processed through our finance department to the concerned travel agency(MakeMyTrip). Refunds are taking upto ** days to complete. I would request you to please contact concern travel agency for further claims.
To check status of your refunds please visit https://www.goindigo.in/edit-booking.html?linkNav=edit-booking_header
Hope to see you on board with us in future
Should you feel any need for further assistance please get in touch with us.
Best Regards,
Nimit Vikrama
Customer Relations
InterGlobe Aviation Limited ("IndiGo")
Level * Tower D Global Business Park
M G Road Gurgaon Haryana ****** India
www.goindigo.in
On */*/****, *:**:** PM , capt.akumar@hotmail.com wrote:
Dear Sarthak Gupta,
Kindly refer to the email trail.
Can you please confirm that the unused / cancelled journey [CMB-MAA] part of the mentioned PNR is refunded.
If so then do send a confirmatory email to this effect and the amount refunded. I am unable to locate the transaction at my end.
However, it can be an error on my part, my inability to located the transaction thus please send a tracer of the refund.
Kindly confirm.
Thanks and Warm Regards
Capt. Anshul Kumar
Anglo-Eastern Ship Management (India) Private Limited
Unit ***, Third Floor, Leela Business Park
Marol, Andheri-Kurla Road, Andheri (East), Mumbai ******
From: IndiGo Customer Relations
Sent: ** April **** **:**
To: capt.akumar@hotmail.com
Subject: Refund of cancelled ticket. PNR: QMK*TQ
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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