- Packet not delivered ^Open

Prashant Kumar filed this complaint against Dtdc Courier Service on May 06, 2019

I courier a packet from Mohali to Ahmedabad on 26th April 2019 at 1:00 pm through Dtdc international courier phase 3 Mohali branch and the charges paid for the fastest delivery that is Rs. 330. I got the assurance of delivery at the site on 29th because the day after the packet booked was Saturday and Sunday. It was ok for me for delivery of packet on 29th. Because it was a tender document that has been submitted on by Tuesday 30th April 2019. The booked packet was received at Ahmedabad branch of Dtdc on 28th April 2019 but till date, the packet is not delivered and after calling so many times to customer's head Panchkula and branch no satisfactory answer was given by them. I tried to contact through emails also to customersupport@dtdc.com but they are too much busy that they are not able to reply. Please do the needful.

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