Nobroker
- Packages missing Open
Karnena Koteswara Rao filed this complaint against Nobroker on Jun 06, 2024
We booked the no-roker service booking ID: HSPM-********) from New Delhi to Srikakulam on April **st, ****. They were assigned to Mr. Bablu, who collected items from us on the same day. But he sent the items through the fourth agency (Delhivary Couriers). We weren't even aware of the tracking ID or whereabouts of the items. However, after repeated requests to customer care, we received our items on **rd April, ****. How ever, lot of items were damaged and missed, and it was informed to the customer services.
A total number of ** items were booked from our side but only ** items were deliverd on the delivery date. when we talked to the customer service, Ms. Preeti (who was continuously in touch with the whole time) assured us that they were tracking the items and will inform once they got track of the things.
The strange thing is our bike was booked on **th of April (through gati packers), and whole time the customer service people were lying about it and saying that the items were sending all together and will recieve at once. when we informed them regarding the missing items, and bike your customer agent told that items will be tracked and delivered once they got trace of it. Bike was delivered on *th May, but they are failed to track the remaining goods.
Then Ms Preethi asked to file the insurance and we did as she suggeted. Now the insurance company asking the missing certificate and when we are asking for the same, the customer service people telling that they are failed to contact Mr. bablu (who collected the items) as they need to consider his statement.
Few days ago, they gave the grievance cell mail, so wrote them the mail. They assured me that they will provide the missing certificate, but later I realized that they just keep postponing things without progress. Finally, they told me that they could not provide the certificate due to technical issues.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Nobroker
Resolved
Frustrated? File a Complaint
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Nobroker - Subject Urgent Refund Request Due to Service Failure Closed
Dear Voxya team I am reaching out regarding my ongoing complaint through Voxya (Complaint ID: ******) related to the NoBroker plan purchased under my registered mobile number (**********). I am extremely disappointed with NoBroker's handling...
Oct 29, 2024 by Anthony
Nobroker - Fraud Harassment from NoBroker Closed
On Sep **st, I reached out to NoBroker for property searches. I spoke to Naresh from NoBroker, who informed me about their subscription and refund policy. Naresh informed me that the subscription I took, allow me for a refund on two thing...
Oct 05, 2024 by Navin Kataria
Nobroker - Payment Not refunded Closed
I had visited one property suggested by No Broker in Chennai and the No broker representative continuously pressurized me to pay the booking amount for that property even though I informed him that I need to consult with my family. The represen...
Sep 28, 2024 by Sarjoon
Nobroker - Service Blockage and Lack of Response Closed
I am writing to formally lodge a complaint against NoBroker for their failure to provide adequate customer support and for unjustly blocking my access to premium services that I had paid for. I subscribed to the "Super Relax" plan on Septemb...
Sep 25, 2024 by Sandhya Mahalingam
Nobroker - Not satisfied with the service Closed
False promises by Nobroker about property sale. Asking **k to convert property from B khata to A khata...
Sep 07, 2024 by Prerana acharya
