- Package says delivered after 2 months without me receiving it ^Closed

azeem basit filed this complaint against Flipkart Internet Private Limited on Jul 15, 2018

order id: od******************

dear flipkart,

i had ordered the above table **th may **** and is still not delivered to me.on the **th July ** i get a message and email and email that my order is delivered and also the installation is complete without me getting any kind of delivery of the product.

the seller hometown was earlier trying to deliver at a different address and not the address where i have asked for delivery. I have asked for delivery at my B ***, new shivam chs, kulupwadi, borivali east, mumbai ****** address whereas they are trying to deliver the same at a thane city address. i have got a call thrice from them and have explained them that they are going at a different address but it doesn't seem to get resolved.

I have called flipkart customer care also a few times earlier and have been assured that this will be resolved but its still not done even after nearly * months.the executives are just trained to say sorry but were never able to solve the issue. i have wasted enough time on calls with you and that is really frustrating.

this is sheer harassment and deficiency in service on your part. you can see the number of times i have called and am fed up now. have had a similar experience earlier through you but its repeated now for this product.

Have ordered so many things from you but somewhere you guys need to mess it up.

Please cancel the order and refund the money as you are unable to deliver the product and i have been patient enough which you can hopefully see. Also you need to compensate for the harassment and time wasted trying to chase you';; for my product delivery.

please resolve this immediately else will escalate this issue further to the media as this is sheer harassment which needs to be highlighted.

Azeem.

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