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DTDC

 - Package not delivered Open

Arvind Kumar Jha filed this complaint against DTDC on Aug 24, 2020

DTDC : X********
Complaint Number : ******** raised on **th Aug

a>The delivery boy did not contact , gave invalid

information about incorrect address.
b>The delivery boy contact number did not have incoming

call facility
c>Instead of raising this concern to customer support on

**th Aug,**** the package was returned to Hyderabad on

**th Aug
d>On calling customer care number ********** the call gets

frequently disconnected

The service is very poor
a>Delivery agent-Did not have incoming call facility
b>Email support - No timely response
c>Call support - Not reachable most of times

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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony

DTDC

205 Total Complaints
84 Total
Resolved
40.98% Consumer Satisfaction

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Resolved

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Dec 29, 2022 by A. H. Muheeb

DTDC - Package not delivered Closed

I have been following up with them since last ** days about my parcel, I have written to them * times and they didn't had any idea where my package was. They never gave me any status update, and suddenly on **th Oct they tell that my parcel ha...

Oct 31, 2022 by Mukul Singh

DTDC - Package not dispatched even after 45 days of pickup Closed

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