- Package not delivered Closed
I ordered a birthday gift for my husband through igp.com yesterday (**/**/**). I opted the same day delivery and everything including the payment is done. After that I received the order number and their whatsapp message. I waited the full day in hope of receiving the gift on time. But there is no update after that. I mailed them and even tried on their customer care number. They didn't reply. While tracking status still remained request processing. Today morning when I checked status changed to order cancelled. Who cancelled the order.. I don't know. Atleast they can inform us if it can't be delivered. There is no communication regarding anything and none of the contacting methods are working. I need a refund now and don't know where to address it. I simply wasted my time and money on this. Not at all recommending this site.. worst experience ever. I must get my money back..
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Refund / Credit for purchase
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I ordered a bouquet and a cake for valentine's they kept on saying it will be delivered before ** pm but it never came. At around **.** am on **th Feb I got message that the package is delivered. This is a big scam as I saw many such complaints...
Feb 15, 2021 by Abhijit Udeshi
I have ordered cake for new year and what I have recived is completely different. Its a simple oreo cake which I can buy from any bakery. Customer support team making me fool....
Jan 02, 2021 by Shaifali Sharma
my order has till not reached the receiver. the track shows that it has reached Kathmandu on **th Nov but till now not delivered. Highly dissatisfied and disappointed. It was a Bhai dooj gift and the occasion was on ** Nov which has already gon...
Nov 17, 2020 by Bharti benipal
I placed an order on **th July (order no.*******) for rakhis to be sent to my brother in Mexico, the tentative delivery date was **nd July but it never got delivered. I haven calling IGP.com since **nd July but there is no response. They sent ...
Aug 10, 2020 by Varsha Aswani
I have ordered Rakhi on **/**/****..and I paid it online..money was deducted and order was not confirmed. Later I mailed them and asked them to deliver my product. Then they sent me order number and assured me they will deliver. Later it says t...
Aug 06, 2020 by Sreelakshmi