- Package not delivered Open
I ordered a birthday gift for my husband through igp.com yesterday (**/**/**). I opted the same day delivery and everything including the payment is done. After that I received the order number and their whatsapp message. I waited the full day in hope of receiving the gift on time. But there is no update after that. I mailed them and even tried on their customer care number. They didn't reply. While tracking status still remained request processing. Today morning when I checked status changed to order cancelled. Who cancelled the order.. I don't know. Atleast they can inform us if it can't be delivered. There is no communication regarding anything and none of the contacting methods are working. I need a refund now and don't know where to address it. I simply wasted my time and money on this. Not at all recommending this site.. worst experience ever. I must get my money back..
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Refund / Credit for purchase
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I have ordered personalised gift to my friend and amount is debited but order not placed.customer care team not answering the call also there is no response for my mail.i want them to refund my amount...
Aug 01, 2020 by Aarti Mannurkar
I ordered a rakhi combo on behalf of my daughter for my niece. The combo contained a rakhi, personalizable mug & chocolate. When it was received the mug was in broken condition. So, I emailed the igp support, they even agreed to ship the produc...
Aug 23, 2019 by Beena Yadav
I ordered pinapple cake with cherry toppings cake through igp.com(online cake delivery website)on * Jun **. But the cake which I have received was not exactly what I have ordered. There was no cherry on the toppings. It's just look like white ...
Jun 05, 2019 by Pallavi
I placed an order on **th July (order no.*******) for rakhis to be sent to my brother in Mexico, the tentative delivery date was **nd July but it never got delivered. I haven calling IGP.com since **nd July but there is no response. They sent ...
Aug 10, 2020 by Varsha Aswani
Its been almost * weeks i had placed order with igp.com and the order is still pending they are not replying to calls or emails that i have been making since last two weeks i made a request to cancel the order but that is also unheard till date...
Aug 07, 2020 by Mahima Malik