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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Igp.com?
If you are not satisfied with Igp.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Igp.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Igp.com
But before filing a complaint, you should
a. Contact the customer support of Igp.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Igp.com - Package not delivered Open
The items/gifts ordered for delivery on **th Feb **** holding order no. ********, was not delivered to me. I went on requesting for earliest delivery, but no body responded in actual, instead auto mails were only generated. Even nobody picked p...
Feb 15, 2024 by Poonam
Igp.com - Not getting any details regarding delivery Tried to contact but no response Open
I have placed an order from their website. But have not received any dispatch details and delivery details. Tried to contact them several times. No response. Please help me...
Feb 14, 2024 by Shritama Bhattacharyya
I'm really disappointed with my experience with igp.com. I ordered a special birthday gift #******** for my friend on November **th, scheduling the delivery for November **th. However, both igp.com and their courier partner failed to deliver th...
Nov 30, 2023 by Dheeraj Gupta
Igp.com - Prepaid package not delivered Closed
Hi Team I order Rakhi with same day delivery excess payment but it’s been around a month and package not delivered, I tried to get help from igp customer support over call and email but no resolution provided . I need strict action , full ...
Sep 17, 2023 by Neeraj agnihotri
Igp.com - Rakhi Not Delivered Closed
I have placed Rakhi delivery order to North Carolina on **th Aug **, And it was suppose to deliver on **th Aug **, Two days in advance of Rakhi day. But till today it hasn't delivered to the recipient. I want refund of my Rs. *,***, since they...
Sep 02, 2023 by Jagdish Krishna
Igp.com - Product not delivered but marked as delivered Closed
I ordered on **th May **** from Igp.com. A mother's day gift for my mother. I ordered one love mug and one personalized acrylic photo frame and i selected the delivery date as **th May (mother's day). On **th They delivered a box which has writ...
May 15, 2023 by Dipanjana Ghosh
Igp.com - Wrong product delivered Open
I have ordered the cake which is worth **** since it is an international order.The wrong product was delivered and also the product delivered was only *** rupees even the expire date was teared out by the delivered person this is not the fresh ...
Jan 23, 2023 by Swathi Thillainatarajan
Igp.com - Package not delivered Closed
Giving false hope to deliver the product and then just not delivering the product by time...
Oct 23, 2022 by Abhinav Agarwal
Igp.com - Birthday Gift not delivered by IGP Closed
I have done the transaction with IGP to order birthday gift for my wife on *th October which was supposed to be dispatched as per date given my them as *th October. We are sitting on **th still my order is not received. We have lost that moment...
Oct 20, 2022 by Dhiraj Tarachandra Gedam
Igp.com - The cake that was delivered was terrible Closed
The name of the person on the cake was wrong. Further, the cake was shabbily decorated. The cake box was open at the time of delivery and a portion of the cake looks damaged...
Sep 19, 2022 by KSS Mythili
Igp.com - Package not delievered yet Closed
I have ordered Rakhi for Raksha Bandhan from IGP on *th August and while placing order they mentioned that package will be delivered before **th Aug. But still package hasnt delivered yet...its **th August already...it's raksha bandhan and when...
Aug 12, 2022 by Apuroopa Harshini
Igp.com - IGP com Poor Service and Lack of Responsiveness Open
I had ordered a surprise gift hamper for a business partner, on their Cafe Anniversary, to be delivered as a surprise the same day and it was confirmed by IGP.com website (Order #*******). I got a message at * PM saying it is out for delivery (...
Aug 11, 2022 by Rachna
Igp.com - Package not delivered and not processing refund Open
They have not delivered the order and now they refuse to process a refund. They are saying they will give me a voucher which I do not want...
May 09, 2022 by Ajanta Chakraborty
Igp.com - Package not delivered Open
Order no ****** was supposed to be delivered on **.**.**** but till date it has not been delivered nor I am able to track the details neither I have got any calls from customer care after several mails...
Aug 16, 2021 by vanilita mohapatra
Igp.com - Package not delivered Closed
I ordered a bouquet and a cake for valentine's they kept on saying it will be delivered before ** pm but it never came. At around **.** am on **th Feb I got message that the package is delivered. This is a big scam as I saw many such complaints...
Feb 15, 2021 by Abhijit Udeshi
Igp.com - Goods not delivered Open
I placed online order (#******* dated November **, ****) to IGP on Bhai Dooj for supply of sweets. My order was never delivered and despite my number of emails they have not refunded my money...
Jan 19, 2021 by Puja hasija
Igp.com - Send different product Closed
I have ordered cake for new year and what I have recived is completely different. Its a simple oreo cake which I can buy from any bakery. Customer support team making me fool....
Jan 02, 2021 by Shaifali Sharma
Igp.com - Incomplete information Open
Ordered a personalized diary and all I got was a diary with a note on the side....
Dec 17, 2020 by Anupama Rao
Igp.com - Package not delivered Closed
my order has till not reached the receiver. the track shows that it has reached Kathmandu on **th Nov but till now not delivered. Highly dissatisfied and disappointed. It was a Bhai dooj gift and the occasion was on ** Nov which has already gon...
Nov 17, 2020 by Bharti benipal
Igp.com - Rakhi not delivered nor refund received Open
Order was placed on ** July order number is ******* it was supposed to be delivered on ** july and it's ** August but same has not been delivered and got a mail on ** August that cancellation request has been submitted but till date I have got ...
Aug 27, 2020 by Simi batra
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Questions about Igp.com
Ask questions about Igp.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Igp.com?
+91-(22) 4343-3333
+91-(22) 3965-0300
(9 AM to 7 PM IST throughout the week)
What is Igp.com office address?
IGP.com
A006, Lower Ground Floor,
Kanakia Boomerang,
Chandivali Farm Road, Powai
Mumbai - 400072
IGP Parent Company:
Join Ventures Private Limited
Times Square, Unit No. 2, A Wing,
Mittal Estate, Marol, Andheri Kurla Road,
Andheri East, Mumbai, Maharashtra - 400059
What is Igp.com customer care email?
support@igp.com
Where to find Igp.com discount coupons?
Who is the Owner / CEO of Igp.com?
Tarun Joshi
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