DTDC - Package Not Delivered

Abhishek Bhowmick filed complaint against DTDC on Jul 28, 2020

Tracking No. Z********
This parcel was send from Lucknow, UP to Mumbai, Maharashtra on *nd July **** and was supposed to be delivered in * days for which I paid Rs***/-
But still after more than ** days it has not been delivered to me..
I've tried calling CC n lodged a complaint but no response till now as they said it will be delivered nxt day, but almost a week have passed now but still no response from DTDC or there representative.
I wrote a online complaint on there website also but no response..
It reached Mumbai from Lucknow in just * days but from there Vashi Warehouse they're not able to deliver it from past **days..
I've tried searching few contact no. Provided below who are also no help..
One says call the other guy and the other guy never picks up any calls..
**********
**********
I have some very important document which I needed at this time that's why I asked my family members to send it immediately.
Please look into this issue ASAP
I've attached copy of DTDC Global tracking summary for more info..
Very sad and disappointed from this pathetic service of DTDC
Please help..
Regards,
Abhishek

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

DTDC

321

Total Complaints

157

Total Resolved

48.91%

Consumer Satisfaction

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