Zomato
- Package not delivered Open
Santhanamariappan filed this complaint against Zomato on Jul 04, 2019
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be deducted as penalty. I agree with that. But a normal call should ring for ** seconds. But it not happens in my case. Then if the delivery person is unable to deliver the order he should arrange a support team call to confirm that the order has been cancelled that is also not done. I have complained about their chat support and email support. They told with ** hours you will receive a response but ** hours has been completed but still, I have not received a response via mail. I have complained to their Twitter account there they told they will get back to us but still not. Please find the attached call record proofs and do the needful.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get refund or credit for your purchase
Get damages for financial loss and mental agony
Zomato
Frustrated? File a Complaint
Jasper Industries
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
Mohammed Siraj Ali
Related Complaints
Zomato - Refund from Zomato Closed
I placed an order from Zomato on **.*.** vide Transaction ID No. ********** for Rs.***. I order it by mistake, so i cancelled within *-* mins. During the chat with Zomato representative Ms. Mansimran, she accepted that my case is genuine and in...
Jul 14, 2019 by Manoj Kumar Kanojia
Zomato - Oder not delivered Closed
Order Number **********..... My order on sunday ( ** June ) at **:** pm I ordered a chicken at night from zomato of Rs *** and delivery guy reached at the destination enter the socity gate even done entry but did not delivered the food an...
Jun 25, 2019 by Niharika Yadav
Zomato - Food not delivered Closed
I ordered meal with no ********** in evening on **.**.**** and it showed order picked by the zomato agent but later showed order cancelled. When i enquired the restaurant it told that the zomato agent has taken the order and later rejected the...
Jun 22, 2019 by Vaibhav singh
Zomato - Package Not Delivered Closed
Devshree Dave <devshree.dave@gmail.com> Tue, Jun **, *:** PM (* days ago) to order I have not received the order and the order is cancelled. The best part is, i was been informed that you could not find my address. Yes i agree i could ...
Jun 21, 2019 by Vishal Joshi
Zomato - Refund not given Closed
I placed an order from Keventers on Zomato. I was sending the items to one of my friends. He lives in Delhi. I typed his address and selected the outlet of Keventers which showed on the app and placed my order. After I had placed my order, the ...
Jun 19, 2019 by Nishi Sharma
