- Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be deducted as penalty. I agree with that. But a normal call should ring for ** seconds. But it not happens in my case. Then if the delivery person is unable to deliver the order he should arrange a support team call to confirm that the order has been cancelled that is also not done. I have complained about their chat support and email support. They told with ** hours you will receive a response but ** hours has been completed but still, I have not received a response via mail. I have complained to their Twitter account there they told they will get back to us but still not. Please find the attached call record proofs and do the needful.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I had ordered a suprise cake to one of my colleagues who happened to not be at home duriing delivery when the delivery person reachd i requested him yo dekivr the same * building ahead which he declined on cal n now they r not refunding my mone...
Jan 25, 2024 by Sherlyn Fernandes
My issue is straight forward - I ordered a product of xkg but it was of lesser weight. When I reached out to their chat support, they asked me to make a video and email to their support. I did that, but they just ignored me by saying they can't...
Jan 23, 2024 by Rudra Kaushik
i ordered food on zomato. they sended spillage food and bad smell food...
Jan 21, 2024 by suresh
My order got delayed by more than ** mins and when i requested for cancellation initially Zomato did not agreed but after much insistence they agreed to cancel and refund my amount. after * mins their delivery partner came and handed over the i...
Jan 12, 2024 by Manish Tiwari
Zomato - Food wastage Closed
I ordered food from zomato it was all messed up as the food was all spilled over wasting my whole order...
Jan 04, 2024 by Rajat Bora