- Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be deducted as penalty. I agree with that. But a normal call should ring for ** seconds. But it not happens in my case. Then if the delivery person is unable to deliver the order he should arrange a support team call to confirm that the order has been cancelled that is also not done. I have complained about their chat support and email support. They told with ** hours you will receive a response but ** hours has been completed but still, I have not received a response via mail. I have complained to their Twitter account there they told they will get back to us but still not. Please find the attached call record proofs and do the needful.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu