- Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be deducted as penalty. I agree with that. But a normal call should ring for ** seconds. But it not happens in my case. Then if the delivery person is unable to deliver the order he should arrange a support team call to confirm that the order has been cancelled that is also not done. I have complained about their chat support and email support. They told with ** hours you will receive a response but ** hours has been completed but still, I have not received a response via mail. I have complained to their Twitter account there they told they will get back to us but still not. Please find the attached call record proofs and do the needful.
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I first ordered paneer butter masala and lacha parantha and tried paying from PHONEPE, it said - PAYMENT FAILED!! I repaid from paytm and reordered ..now the delivery boy calls and tells me he brought two orders!! Why is Zomato cheating cus...
Oct 16, 2019 by Manpreet K
Zomato - Refund Closed
Maine aek chiken butter masala biriyani order kia tha narula se jiska price tha *** phir maine phone pe se payment kia..n mera account se paisa debit b hogaya..uske turant baad hi mujhe msg ata hai ki payment failure do din se me zomato ko mail...
Sep 26, 2019 by Smruti smaranika mishra
I had placed a order and updated the accurate address but then the valet called me saying it is * kn away and he wont deliver . The. I talked to some of their representative who called me and told we will not deliver the order and it is rejecte...
Sep 23, 2019 by Ghazal
I had placed an order on Zomato App today vide order no. *********; and paid for the same using net banking services. Subsequently Zomato cancelled my order and all my pleas to ensure supply of the food ordered from nearby restaurant partner f...
Sep 21, 2019 by Gopal Newatia
Zomato - Cashback issue Closed
My order id is ********** I placed order and cancelled within * minute before restaurant confirm order but zoamto says that restaurant start preparing food .I want my money back .Zomato is cheater...
Sep 16, 2019 by Abhishek