Swiggy
- Package not delivered Closed
Soudipto Bose filed this complaint against Swiggy on Apr 18, 2019
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said will refund the amount. I waited for that though I received a message that the amount has been refunded it been an hour still not received the amount. My point is if they are facing technical problem then need to close all orders till it is resolved. Depending upon them and ordering food is useless. Zomato is much better at least they share the delivery boy info and have chat support but swiggy has none of these. I intend to file a police complaint against swiggy. If I would not have called they would have robbed my money for nothing. How many customers they have done so far with the same technical problem excuse. A start company should remember they are running a customer-facing business and as per business ethics, they should close operation during technical problem instead of taking customers money for nothing.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
Related Complaints
Swiggy - Packege and food Closed
I have ordered KFC food from Swiggy order number#***************.The package and food Quilty is very bad. Total food and money wasted. For that have phots. Company offering me only ** rupees. But total amount I lost ***. ...
Apr 03, 2024 by kunuku ravalika
Swiggy - Got Cockroach in food but I received very bad response from swiggy Closed
Hi sir / madam, I have ordered chicken wings biriyani from a restaurant through Swiggy last night but surprisingly I have received cockroach biriyani. I have spoke to customer support team regarding this but the response from them was so dis...
Apr 03, 2024 by Maruthi Kumar
Swiggy - Swiggy not providing refund by any possible means Closed
Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...
Apr 01, 2024 by Mrin Chatim
Swiggy - Wrong item delivered Closed
Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....
Mar 30, 2024 by Prem Sagar Mishra
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari