- Package not delivered Closed
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said will refund the amount. I waited for that though I received a message that the amount has been refunded it been an hour still not received the amount. My point is if they are facing technical problem then need to close all orders till it is resolved. Depending upon them and ordering food is useless. Zomato is much better at least they share the delivery boy info and have chat support but swiggy has none of these. I intend to file a police complaint against swiggy. If I would not have called they would have robbed my money for nothing. How many customers they have done so far with the same technical problem excuse. A start company should remember they are running a customer-facing business and as per business ethics, they should close operation during technical problem instead of taking customers money for nothing.
Are you brand?
Are you Lawyer?
Apology letter from company
Damages for loss and agony
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Daily taking money twice, and saying they will refund within *-* days. But not even a one rupee is refund for past * montha...
May 11, 2020 by Kaviarasan
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...
May 07, 2020 by Atin Taneja
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...
Apr 12, 2020 by Shubham Chaudhary