- Package not delivered Closed
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said will refund the amount. I waited for that though I received a message that the amount has been refunded it been an hour still not received the amount. My point is if they are facing technical problem then need to close all orders till it is resolved. Depending upon them and ordering food is useless. Zomato is much better at least they share the delivery boy info and have chat support but swiggy has none of these. I intend to file a police complaint against swiggy. If I would not have called they would have robbed my money for nothing. How many customers they have done so far with the same technical problem excuse. A start company should remember they are running a customer-facing business and as per business ethics, they should close operation during technical problem instead of taking customers money for nothing.
Are you brand?
Are you Lawyer?
Apology letter from company
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Hi, I ordered sandwiches from Subway on Nov *th for dinner. I didn't receive my full order from Subway. I ordered *. * Quantity Foot Long Sandwiches Aloo Patty ** CM *. * Quantity Aloo Patty Cheese Pull ** CM *. * Quantity Crunchy Mex...
Nov 21, 2023 by Sarvesh Devi
He misbehaved and abused over call and didn't deliver the order then marked it delivered. Swiggy customer support is literally of no help!...
Nov 18, 2023 by Aneek Mandal
Subject: Urgent: Unacceptable Service Experience with Order #*************** Dear @swiggyindia, I'm extremely disappointed with the service I received on my recent order (#***************). Not only did I receive the wrong items from Subw...
Nov 11, 2023 by Laveena Tharani
Hi team I have placed an order yesterday and I have not received the payment refund for the order however I have raised the issue with the customer service team and I was assured a refund of the amount of the order with in two hours but I ha...
Nov 11, 2023 by Rohit Manohar
On *nd November at ** AM mid night i have order from swiggy, due to transaction related issue i paid two times to swiggy delivery partner, but swiggy people denying that and not paying my money....
Nov 10, 2023 by c amarnath