- Package not delivered Closed
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said will refund the amount. I waited for that though I received a message that the amount has been refunded it been an hour still not received the amount. My point is if they are facing technical problem then need to close all orders till it is resolved. Depending upon them and ordering food is useless. Zomato is much better at least they share the delivery boy info and have chat support but swiggy has none of these. I intend to file a police complaint against swiggy. If I would not have called they would have robbed my money for nothing. How many customers they have done so far with the same technical problem excuse. A start company should remember they are running a customer-facing business and as per business ethics, they should close operation during technical problem instead of taking customers money for nothing.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get damages for financial loss and mental agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...
Sep 10, 2019 by G Vishnu
I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...
Aug 31, 2019 by Vins
I placed an order via Swiggy for Dominoes. The order was not accepted but the amount was deducted. There was no refund from Swiggy even after * weeks. All the necessary documents were given but no action was taken by them....
Aug 31, 2019 by Anand Mohan khanna
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi
I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...
Aug 24, 2019 by Simha Srivatsa