Kerasoul Private Limited
- Package not delivered Closed
Monisha Bai G filed this complaint against Kerasoul Private Limited on Apr 04, 2024
I placed an order with Kerasoul on March **, ****. On March **st, I received a call from a delivery agent who asked for my address and mentioned he would call back upon reaching the location, but I didn't receive a follow-up call that day. Subsequently, on April *rd, I received a notification from Ecom Express stating that my order was out for delivery. However, I didn't receive any calls. Instead, I received an IVR call stating that the customer refused the order at the doorstep. The delivery was then rescheduled for April *th, but again, I haven't received any calls today. When I checked the tracking details, it shows that an OFD lock has been applied. Could you please advise when I can expect to receive my order?
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Resolution Demanded:
Replace / Fix problem
Kerasoul Private Limited
Resolved
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Paio Accessories
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