- Package not delivered Open
I want to crave your most valuable time to seek your attention toward my grievance. On **th Jun ****, I have ordered " Stylespa Madrit coffee table" of cloud tail India through Amazon whose order no was # **********
******* and having a cost of Rs ****/-. I had also made online payment through SBI Master card (credit card). Mobile no through which I have ordered the product is ********** (idea).
The expected delivery date of the product was shown on ** Jun ****. On **th Jun **, a text message came to my mob where it was delivered through on ground nothing was received by me. Name of the delivery boy was Pintoo & his mob no is **********. On **th Jun **, I immediately lodged a complaint against the non-delivery of product and Amazon customer care assured me of investigation & getting the result by ** Jun **.
On the next day ** Jun ** a call came me from mob no
********** identifying himself as customer care executive of Amazon & pressing me to accept that product was received by me.
Till ** Jun **, no one from Amazon had ever contacted me personal except the call on ** Jun **. But on ** Jun ** when I called customer care, they told me that the investigation team from Amazon visited my place and they had confirmed that the product was recieved by me.
When I tried to air my grievance to the next level, the person from customer care told that he was the final authority and nothing will be done thereafter. Please help me.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
The issue that I have experienced was: I had placed this order for a deodorant. By mistake i had placed the wrong variant of the deodorant. so, when i tried to cancel it, it was already shipped. so, i decided to cancel it at the time of deliver...
Feb 18, 2020 by Aman Kumar Devanda
I ordered for a magazine panorma year book **** on ** dec **** , I was expected to receive it up to ** jan but I didn't received, I haven't get refund still now. And I ordered again a new book and they again failed to deliver it. They were not ...
Jan 31, 2020 by Harbans singh
I will order with amazon shopping and product name reaching shoes But not received right product...
Jan 26, 2020 by Shankar kushwah
I bought a CPU from Amazon and it got delivered to me on **th Jan **** but when I opened the package the CPU was of different company and that too was heavily damaged . I initiated the refund process on **th itself but since then Amazon is s...
Jan 17, 2020 by Vishal majithia
I ordered product Crompton cooler dated * Nov **** with pre paid amount worth **** rs. But after * month they told product is not available and we can't deliver the product so we will refund the amount. But till now I am struggling to get the r...
Jan 14, 2020 by Omkar Mungurdekar