Amazon - Amazon fresh not delivered

Shujath khan filed complaint against Amazon on Nov 28, 2024

Hello,
order #***-*******-*******,
ticket number D*********,
Very bad experience with Amazon customer service/ Amazon fresh team so far our order was supposed to be delivered on Friday with ** items still has not been delivered. We have been loyal customers for last * years very disappointed by this service. My parents are seniors aged ** retired government officials and have returned from abroad and no groceries at home last * days due to the bad amazon customer service., We will stop using Amazon and file a consumer complaint if the order is not delivered today .
If amazon fresh team has lost our package please reorder and deliver our ** items immediately today , next will take legal action if my order is not delivered today .
Shujath khan

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Amazon

992

Total Complaints

406

Total Resolved

40.93%

Consumer Satisfaction

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