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I ordered three chicken biryani and cheese balls from Nawab Asia, Balewadi High street, Pune on **th May ****. It was a prepaid order and was accepted by the restaurant. After ** minutes of waiting, I got a call from the restaurant that they are cancelling my order as the zomato valet assigned to them refused to take the order. They told me they will refund my order but it's been two days already and the app shows your food is being prepared. We haven’t got any confirmation regarding the refund. I use zomato services at least once a day and off late the service has deteriorated a lot with poor quality of food and spillage almost every time.
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"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...
Aug 13, 2019 by K s sanil
Hi, today I was badly harrassed by Zomato. I placed a prepaid order which was picked up by the delivery boy but was not delivered to me and the customer care person mentally tortured me by continiously lieng abt the status of my order and i cal...
Aug 09, 2019 by Debomita Biswas
Order id- ********** Hope u all the doing well. I want to request that I was just * minutes late and within this time the order was cancelled by the rider. I have all the call details and its time. When i reached home i met the rider in pe...
Aug 03, 2019 by Aditya Sharma
I ordered food from ZOMATO on ** JULY**** and waited for around * hours but the order didn't come. Then finally the order status got changed to delivered but I didn't receive the order. When I checked with customer care, they said the order i...
Aug 01, 2019 by Kumaraguru
Zomato - Refund Needed Closed
I have ordered a Dilli tandoori murg through zomato and made a payment via debit card. I waited for * hour and more and called a restaurant from where I ordered my food and taken a contact number of the delivery boy then I could know that my or...
Aug 01, 2019 by Harshwardhan