Zomato
- Package not delivered Open
Tanya gupta filed this complaint against Zomato on May 15, 2019
I ordered three chicken biryani and cheese balls from Nawab Asia, Balewadi High street, Pune on **th May ****. It was a prepaid order and was accepted by the restaurant. After ** minutes of waiting, I got a call from the restaurant that they are cancelling my order as the zomato valet assigned to them refused to take the order. They told me they will refund my order but it's been two days already and the app shows your food is being prepared. We haven’t got any confirmation regarding the refund. I use zomato services at least once a day and off late the service has deteriorated a lot with poor quality of food and spillage almost every time.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Zomato - Delivered food which was already eaten Closed
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
Zomato - Undercooked food plus late delivery Closed
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Zomato - Charge Extra amount nd didn t gave change Closed
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
Zomato - Money debited from account but order not placed on Zomato Closed
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Zomato - Order Was Cancelled Without Any Refund Closed
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
