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Swiggy instamart - Package not delivered

Surendra chouhan filed complaint against Swiggy instamart on Jun 10, 2024

Dear sir,

I didn't recieved order #***************.

But order status showing delivered.

Delivery partner not recieved my call. Even denied call and at last phone was switched off.

I discussed this issue with your service representative. Service representative Ms Shreya ji, she also tried to call delivery partner but found no response.

they told me to put an email regarding this issue.

Kindly resolve issue by today positively.

I just ordered milk and paneer for my today's dinner for my guests. But with swiggy instamart I think I can't plan anything.
Last three times I recieved rotton fruits and vegetables and this time my order not delivered to me.
Order Items
* x Amul Fresh Paneer ₹***.**
* x Amul Taaza Milky Milk ₹***.**

Order Summary
Item Bill ₹***.**
Handling Fee ₹*.**
Delivery partner fee ₹**.**
Discount - ₹**.**
Grand Total ₹***.**

Thanks you swiggy.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Swiggy instamart

56

Total Complaints

32

Total Resolved

57.14%

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