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Kartik kokkalki filed complaint against Jiomart on May 25, 2023
My complaint against jiomart company regarding order not delivered on time.
The delivery date are keepon changing every day.
The order has been placed on ** may **** first delivery date mentioned was **may **** when i checked the delivery details on ** may **** the date has been changed to ** may **** even i checked on that day also same problem is the date has been changed again to ** may **** even i checked on that day again the date changed, so i called to jiomart costumer service no*********** they said will rise a complaint regarding my order, the complaint no is ************
Order invoice no R**************
Order no ****************A
And they said your complaint will be resolved by ** may ****, after that I checked the app about delivery details and again the date is changed to ** may **** even that day again date changed to ** may ****. Even when I called on ** may **** morning **:**am costumer service person was said that when I asked to connect to your senior manager to discuss about delivery problem she said i can't connect after that I talked rashly and said i will file a complaint against your company then she said do whatever you want to do i will not transfer call to my senior. But till today the date is keepon changing.
Because of this I am mentally disturbed
Even that effected to my work also as I was calling them in the office time, so my office supervisor told me that this month in my salary **** will be cut.
Because of this I need a proper composition for what I faced by jiomart company.
Regarding the calls i have the call recording.
Regarding date changing i have screenshot from there app
Even to support my problem same complaints we can see in Google Play Store feedback columns this also i screenshot record.
Please consider this complaint seriously.
Because of this mental torture i nearly to loose my job.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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