- Package not Delivered, but status showing delivered Open
I placed a order for Toshibha External Hard Disk in Amazon Portal on **.**.****, for a one day Delivery that is on next day, But next day morning by **.**Am, when I was going through my Amazon account, I found the delivery status of the Product as Delivered, and after that checked with my Family in home to confirm whether it was delivered and came to know that the product was not delivered, after that called the Amazon customer care to check what has happened, they said that the delivery boy might have updated by mistake, but dont worry and your product will reach by **.**.**** as promised by Amazon, I waited till *.** Pm, but did not receive my order, again called the customer care, they said wait for * days, that is untill **.**.****, saying that they have escalated the issue to the next team, again when I called on **.**.****, they gave me a shocking news that I will have to wait for another * more business days., that they will escalate the issue to the next level.......That is all I have. Amazon has a worst customer care system, even after a complaint is raised, they never tend to call the customer back to update the status. Please help me in getting this issued solved.........Thanks............
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Refund / Credit for purchase
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Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
I have ordered for a smartphone on Amazon. They have cancelled the order because of this pandemic situation. I haven't received the refund....
Apr 30, 2020 by Aswin
Amazon - Refund denied Closed
I order a product from my acc no ********** and return it after returning the product amazon block my account and denied to refund me. I also call customer service many times but they make new excuses every time and i also have call recording o...
Apr 01, 2020 by Dheeraj
I am amazon prime customer, that means I have paid for fast and guaranteed delivery but on my last order they havn't deliver on time and postponed it by delaying it that I have not attended their delivery team calls. When I contacted their deli...
Mar 18, 2020 by Ankit Aggarwal
I ordered a box of protein i.e. Himalaya quista pro chocolate *kg from Amazon on *th march (Order id: ***-*******-*******) for which i received the delivery on **th march, the outside packing was teared from one corner i requested the delivery ...
Mar 15, 2020 by Karan
I have a business which is registered in Gujarat. I ordered items on AMAZON which were to be shipped in Maharashtra. The suppliers were from Maharashtra. Amazon staff told me that they do not issue invoices with IGST which basically means that ...
Mar 02, 2020 by Rohit Dwivedi