Zivame
- Package is still shipping and not ready to be cancelled Open
Meenakshi Ray filed this complaint against Zivame on Mar 13, 2023
I have ordered Dermawear Shapewear by Order Id #********* on *st March. The ETA of delivery, that was shown to me while ordering was *th March. It has already been **th March and it is still in transit.
Thinking that it might be a 'one time' logistics issue, I again ordered the item via Order ID #********* on **th March, and it's ETA as earlier, keeps on increasing (when I ordered, it was shown to be **th March, and now it has become **th March).
I called customer care and asked to cancel both the items with refund in my wallet around * times.
Everytime it was said to me that both the orders are cancelled and the same should be reflected within ** hours.
The orders are still not showing to be cancelled from my end, neither I received any notification regarding refund. Zivame is doing fraud of withholding customer money like this
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zivame
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
Related Complaints
Zivame - Zcoins expiry issue Closed
I have placed a order in zivame.I purchased lingerie and later on due to size issue I returned the order on ** sep **** . I have made payment from my bank account and they refunded my money in the form of zcoins .Now when I checked my zCoins to...
Mar 26, 2024 by Neha Parveen
Zivame - Zivame refund is pending Closed
I have self shipped a few items to Zivame (order no *********) on Dec **th, ****. So far they have not issued the refund. The customer care is a waste They give a timeline of *-* working days every single time. I have got a mail confirmation th...
Feb 20, 2024 by zubi
Zivame - Not received refund from zivame Closed
I ordered four items on **th Dec and I cancelled it two days later when they notified me that one of the products was not in stock. So I cancelled the entire order. But since then it has been more than two months but they haven’t refunded the...
Feb 19, 2024 by Navya Mishra
Zivame - My refund is not initiated yet before 25 days i placed the order Closed
Refund not initiated yet zivame is fraud company I ordered * product on * January and return on * January they dont give refund yet ** days are completed ...
Jan 25, 2024 by Shrasti Katiyar
Zivame - Refund not processed Closed
The refund for my order is not processed since a month. I have followed up * times and every time the standard response is "ma'am pls wait for *-* working days" Like shameless machines they would not even bother to update the customer unless y...
Jan 24, 2024 by Pallavi Singh