OYO Rooms Pvt Ltd
- OYO has Started Cheating their Customers Money not Refunded Open
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how you guyz help your customers. This was my Worst experience with OYO in my lifetime. I Had to wait * hours to check-in my rooms (pre-paid) in the street of Kolkata, had to spend ₹**** more (cab expenses) for transfering the hotel but OYO has no co-ordination with their hotels, the hotel manager denied check-in because of their internal matter with OYO(not once but twice) ,and for this innocent customers who burn their pockets and still suffer because of such process . After so many complaints they raised the tickets and said that they have initiated the refund and i will get in ** working days, which i have never received till now today is ** Dec****. Finally got cheated by OYO rooms. My booking ID was KIIC****. I have all mail as a evidence that how pathetic their service is. I Must share this experience on other Social Media platforms, so that people can know about the pathetic OYO Process and customer service support team.
( Total expenses i made on that day was **** + **** travelling and other miscellaneous expenses just to check-in the Hotel)
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I had made a hotel booking via OYO Rooms (Booking Id. CM*Q****) at M.G Road in Kolkata and paid a total amount of rs *** but when I reached the hotel property I didn't like the area and locality, the hotel seems to be in a very inside area whic...
Feb 18, 2021 by Pramod Baheti
My concern is below amounts, i paid oyo **** +**** per day but Hotel Provided less amount Bill (****+****) to me and said OYO given us same amount, at that time your one representative also available there & assure me to provide GST Invoice of ...
Jan 07, 2020 by Sandeep Kumar
Called OYO customer service to book room for * nights with breakfast included. Agent committed complimentary breakfast with the booking and I processed the payment and booking confirmed. But once I checked with hotel they said breakfast not inc...
Mar 31, 2021 by Umair Saeed
I booked a room with OYO for * nights (**/**/**** - **/**/****). As I was very much concerned about the hygiene part considering the pandemic, I booked a property which looked great and mentioned to be well sanitized on the app. But when I chec...
Dec 05, 2020 by Nilesh Shetty
Someone is booking using my email ID. I have registered email ID and someone is using my ID for guest booking and OYO is not flagging anything. I am worried about the legal issues here if something happens, I have my ID listed in the booking in...
Oct 04, 2020 by Sai Krishna Ediga