OYO Rooms Pvt Ltd
- OYO has Started Cheating their Customers Money not Refunded Open
Ved Prakash Singh filed this complaint against OYO Rooms Pvt Ltd on Dec 13, 2020
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how you guyz help your customers. This was my Worst experience with OYO in my lifetime. I Had to wait * hours to check-in my rooms (pre-paid) in the street of Kolkata, had to spend ₹**** more (cab expenses) for transfering the hotel but OYO has no co-ordination with their hotels, the hotel manager denied check-in because of their internal matter with OYO(not once but twice) ,and for this innocent customers who burn their pockets and still suffer because of such process . After so many complaints they raised the tickets and said that they have initiated the refund and i will get in ** working days, which i have never received till now today is ** Dec****. Finally got cheated by OYO rooms. My booking ID was KIIC****. I have all mail as a evidence that how pathetic their service is. I Must share this experience on other Social Media platforms, so that people can know about the pathetic OYO Process and customer service support team.
( Total expenses i made on that day was **** + **** travelling and other miscellaneous expenses just to check-in the Hotel)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
OYO Rooms Pvt Ltd
Resolved
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