OYO Rooms Pvt Ltd
- OYO has Started Cheating their Customers Money not Refunded Open
Ved Prakash Singh filed this complaint against OYO Rooms Pvt Ltd on Dec 13, 2020
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how you guyz help your customers. This was my Worst experience with OYO in my lifetime. I Had to wait * hours to check-in my rooms (pre-paid) in the street of Kolkata, had to spend ₹**** more (cab expenses) for transfering the hotel but OYO has no co-ordination with their hotels, the hotel manager denied check-in because of their internal matter with OYO(not once but twice) ,and for this innocent customers who burn their pockets and still suffer because of such process . After so many complaints they raised the tickets and said that they have initiated the refund and i will get in ** working days, which i have never received till now today is ** Dec****. Finally got cheated by OYO rooms. My booking ID was KIIC****. I have all mail as a evidence that how pathetic their service is. I Must share this experience on other Social Media platforms, so that people can know about the pathetic OYO Process and customer service support team.
( Total expenses i made on that day was **** + **** travelling and other miscellaneous expenses just to check-in the Hotel)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
OYO Rooms Pvt Ltd
Resolved
Frustrated? File a Complaint
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
OYO Rooms Pvt Ltd - Fraudulent activity Closed
I had made a hotel booking via OYO Rooms (Booking Id. CM*Q****) at M.G Road in Kolkata and paid a total amount of rs *** but when I reached the hotel property I didn't like the area and locality, the hotel seems to be in a very inside area whic...
Feb 18, 2021 by Pramod Baheti
OYO Rooms Pvt Ltd - Not Refund Excess Amount Closed
My concern is below amounts, i paid oyo **** +**** per day but Hotel Provided less amount Bill (****+****) to me and said OYO given us same amount, at that time your one representative also available there & assure me to provide GST Invoice of ...
Jan 07, 2020 by Sandeep Kumar
OYO Rooms Pvt Ltd - False commitment Open
Called OYO customer service to book room for * nights with breakfast included. Agent committed complimentary breakfast with the booking and I processed the payment and booking confirmed. But once I checked with hotel they said breakfast not inc...
Mar 31, 2021 by Umair Saeed
OYO Rooms Pvt Ltd - Refund Open
I booked a room with OYO for * nights (**/**/**** - **/**/****). As I was very much concerned about the hygiene part considering the pandemic, I booked a property which looked great and mentioned to be well sanitized on the app. But when I chec...
Dec 05, 2020 by Nilesh Shetty
OYO Rooms Pvt Ltd - OYO Someone is booking using my email ID Open
Someone is booking using my email ID. I have registered email ID and someone is using my ID for guest booking and OYO is not flagging anything. I am worried about the legal issues here if something happens, I have my ID listed in the booking in...
Oct 04, 2020 by Sai Krishna Ediga
