File a Complaint against OYO Rooms Pvt Ltd
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OYO Rooms Pvt Ltd
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How to resolve OYO Rooms Pvt Ltd complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OYO Rooms Pvt Ltd?
If you are not satisfied with OYO Rooms Pvt Ltd, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OYO Rooms Pvt Ltd and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OYO Rooms Pvt Ltd
But before filing a complaint, you should
a. Contact the customer support of OYO Rooms Pvt Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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OYO Rooms Pvt Ltd - False commitment Open
Called OYO customer service to book room for * nights with breakfast included. Agent committed complimentary breakfast with the booking and I processed the payment and booking confirmed. But once I checked with hotel they said breakfast not inc...
Mar 31, 2021 by Umair Saeed
OYO Rooms Pvt Ltd - Fraudulent activity Closed
I had made a hotel booking via OYO Rooms (Booking Id. CM*Q****) at M.G Road in Kolkata and paid a total amount of rs *** but when I reached the hotel property I didn't like the area and locality, the hotel seems to be in a very inside area whic...
Feb 18, 2021 by Pramod Baheti
OYO Rooms Pvt Ltd - OYO has Started Cheating their Customers Money not Refunded Open
Booked OYO Rooms (ORAVELSTAY PVT. LTD.) on ** Oct and property manager denied Chek-in that day. I was very dissapointed with the customer support executive (Neha Tyagi, Babita, Harmeet & Nikita and many more) at least people's should know how y...
Dec 13, 2020 by Ved Prakash Singh
OYO Rooms Pvt Ltd - Refund Open
I booked a room with OYO for * nights (**/**/**** - **/**/****). As I was very much concerned about the hygiene part considering the pandemic, I booked a property which looked great and mentioned to be well sanitized on the app. But when I chec...
Dec 05, 2020 by Nilesh Shetty
OYO Rooms Pvt Ltd - OYO Someone is booking using my email ID Open
Someone is booking using my email ID. I have registered email ID and someone is using my ID for guest booking and OYO is not flagging anything. I am worried about the legal issues here if something happens, I have my ID listed in the booking in...
Oct 04, 2020 by Sai Krishna Ediga
OYO Rooms Pvt Ltd - Waiting for Money Refund Open
I am still waiting for my refund of Rs. *** from Oyo Rooms. Booking Id - Booking( ZIGU**** ) They wrongfully sent the resolution mail but I did not receive any refund. ...
Jul 20, 2020 by Saloni Mittal
OYO Rooms Pvt Ltd - Room Refused at check in Open
I had a room booked at Caprice Residency Kochi through OYO ( fully paid * months in advance) but in Dec ****, when I reached the hotel for check-in, the hotel refused saying they have discontinued their arrangement with OYO . In Jan'** I made...
May 29, 2020 by FIJI CHACKO
OYO Rooms Pvt Ltd - Not Refund Excess Amount Closed
My concern is below amounts, i paid oyo **** +**** per day but Hotel Provided less amount Bill (****+****) to me and said OYO given us same amount, at that time your one representative also available there & assure me to provide GST Invoice of ...
Jan 07, 2020 by Sandeep Kumar
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