Niteen Sonawane filed complaint against OYO Rooms on Oct 8, 2018
Recently i booked a room in New Delhi with booking id NFGX****.I was denied checkin even after confirming and giving miss call on the specified number.The booking cost was ****.Then called oyo.Oyo shifted to other hotel.Before going to other hotel there was a conference call was between hotel owner customer care senior and me where i was allowed to pay rupees **** and the hotel original cost was ****.When I checked in i was charged ****.The conference call had no meaning.I paid this amount as i was in a hurry for some work.The room quality was not even one star also,very bad condition.I just stayed at that hotel for few hours and checkout sooner on the same day.I requested oyo for my refund.After many messages and mails and calls oyo agreed to refund me rupees *** in OYO WALLET(****-****=***)as oyo charged me according to my previous booking.But I don’t want this amount in my oyo wallet i want this amount to be transferred in my bank account. Because for further bookings i am not going to use oyo in my life.I wanted to claim for full rupees **** refund but i know you will never do such heartful help to customers.
I claim for full rupees **** refund.
People come from other cities for some work.Instead of work they need to face such Oyo problems.
Kindly take this into consideration and transfer the amount to my bank account.
For bank details do call me on **********.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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