OYO Rooms
- OYO Booking Booking refund Open
Gajulu Shiva Prasad filed this complaint against OYO Rooms on Feb 04, 2020
I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was because you'd received a larger booking. We were told by a representative in your call center that a refund would be transferred back to my account within ** hours. However, as of today ** Feb **** the money has still not been refunded.
After taking full amount still they are keeping the money with them and now its ** days over.
I need *Lakh as a penalty , as I booked OYO hotel by paying full amount and in the night * PM they cancelled.
I was suffering with my two below * years kid and they have not arranged alternative on that day.
I booked another hotel by paying ** K for * rooms which I need straight forward refund.
Apart from that they harassed me on that day so I need charge to them.
Still when I called they will say that it has been refunded. Seems they are playing with customer money and keeping as funding and getting the interest from Bank.
I need help on this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
OYO Rooms
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Related Complaints
OYO Rooms - Refund not received on cancellation Oyo hotel Closed
On *th December ****, booked Oyo flagship ****** Sai Inn rooms through oyo call center, booking id Q**YO*** at kc arcade, oyo flagship ****** Sai Inn for **** per room for * days and was asked to pay advance for confirmation of booking, the adv...
Dec 29, 2022 by Amey vikram adnaik
OYO Rooms - Refund not provided Closed
I have been chasing since June'** for my refund. I booked a OYO Hotel in June'** but the Property holder denied that he cannot accept a Driving License as a Proof & he asked me to bring my Aadhar Card. As I don't have my Aadhar Card so I asked ...
Dec 20, 2022 by Anmol Singh
OYO Rooms - Hotel cheated us Closed
My booking ID: RIDV**** (OYO Hotel ****) I have booked * rooms for * people (* ladies). While we checked in they said the oyo rates are very low and they need extra money. Since Iam with my family including * ladies I accepted and checked i...
Nov 22, 2022 by SAI NATH
OYO Rooms - Refund not given Closed
It's already been ** days they have yet not given me the refund of my booking. ...
Oct 25, 2022 by Arpita Behera
OYO Rooms - Refund not initiated or reflect in my account Closed
It's been ** days I didn't get my refund amount by their side it is completed but the amount still not reflected in my account didn't get that.my booking id is VHVR**** all executive are rude liar cheater and fraud please give my money back to ...
Oct 13, 2022 by Prathmesh Mangesh paitwar
