consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. OYO Booking Booking refund
Records save successfully

OYO Rooms

 - OYO Booking Booking refund Open

Gajulu Shiva Prasad filed this complaint against OYO Rooms on Feb 04, 2020

I booked two room with OYO for one night on **th December in kodaikanal, for Six people. We were shocked to discover when we arrived to check in that Oyo had cancelled our booking. We were told by one of you managers on site that this was because you'd received a larger booking. We were told by a representative in your call center that a refund would be transferred back to my account within ** hours. However, as of today ** Feb **** the money has still not been refunded.
After taking full amount still they are keeping the money with them and now its ** days over.
I need *Lakh as a penalty , as I booked OYO hotel by paying full amount and in the night * PM they cancelled.
I was suffering with my two below * years kid and they have not arranged alternative on that day.
I booked another hotel by paying ** K for * rooms which I need straight forward refund.
Apart from that they harassed me on that day so I need charge to them.
Still when I called they will say that it has been refunded. Seems they are playing with customer money and keeping as funding and getting the interest from Bank.
I need help on this.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony

OYO Rooms

214 Total Complaints
89 Total
Resolved
41.59% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Spice Jet

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for OYO Rooms)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

OYO Rooms - Refund not received on cancellation Oyo hotel Closed

On *th December ****, booked Oyo flagship ****** Sai Inn rooms through oyo call center, booking id Q**YO*** at kc arcade, oyo flagship ****** Sai Inn for **** per room for * days and was asked to pay advance for confirmation of booking, the adv...

Dec 29, 2022 by Amey vikram adnaik

OYO Rooms - Refund not provided Closed

I have been chasing since June'** for my refund. I booked a OYO Hotel in June'** but the Property holder denied that he cannot accept a Driving License as a Proof & he asked me to bring my Aadhar Card. As I don't have my Aadhar Card so I asked ...

Dec 20, 2022 by Anmol Singh

OYO Rooms - Hotel cheated us Closed

My booking ID: RIDV**** (OYO Hotel ****) I have booked * rooms for * people (* ladies). While we checked in they said the oyo rates are very low and they need extra money. Since Iam with my family including * ladies I accepted and checked i...

Nov 22, 2022 by SAI NATH

OYO Rooms - Refund not given Closed

It's already been ** days they have yet not given me the refund of my booking. ...

Oct 25, 2022 by Arpita Behera

OYO Rooms - Refund not initiated or reflect in my account Closed

It's been ** days I didn't get my refund amount by their side it is completed but the amount still not reflected in my account didn't get that.my booking id is VHVR**** all executive are rude liar cheater and fraud please give my money back to ...

Oct 13, 2022 by Prathmesh Mangesh paitwar

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Mizoram
  • |
  • Assam
  • |
  • Lakshadweep
  • |
  • Daman & Diu

Consumer Forum :

  • Goa
  • |
  • Arunachal Pradesh
  • |
  • Lakshadweep
  • |
  • Jammu & Kashmir

Online Complaints :

  • Automobiles Complaints
  • |
  • Food Safety Complaints
  • |
  • School Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.