- Order was cancelled by swiggy after confirmation Closed
I am very very disappointed this kind of behaviour. I placed order with swiggy at ** and waited for two long hour.The delivery partner called me and asked me to come some other place if I want to take my order else he will not deliver the order to my place.I called the customer care he was offering me a hundred rupees coupon which I denied because I wanted to replace the order so I wanted *** rupees coupon,also one more think if I see your ad or your policy if you say that if order is not deliver in a time you will refund the full money, what if the order hasn't been delivered.The order was not delivered and someone from swiggy cancelled the order without my permission. Please address following issue.
How can someone cancel the order?
How can delivery partner deny to deliver the order?
What would you do if the customer cancel the order will you refund any money?
why you did not provided me a coupon same as the value of the food?
What about the time i wasted ?
what about the money that I had *** rupees only in my account now it is with swiggy for next some days?
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Mar 11, 2020 by Harish deshmukh
feb **** : ordered from burger king they forgot to give coke , delivery guy says restaurant forgot to give coke with the order. I complained at swiggy support their response is sorry for inconvinience we assure this wont happen in future but c...
Mar 07, 2020 by Shreyash G
Swiggy - Wrong item delivery Closed
Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...
Mar 05, 2020 by N V surya Teja
On ** Feb **** I ordered food from Swiggy. My order had * items. Item * cost was ** and Item * cost was ** after applying Swiggy Coupon I was charged Rs. ***. Item * was not delivered so I asked swiggy to refund money of Item * i.e. Rs **. But ...
Mar 04, 2020 by Ashwani Agarwal
Swiggy - Did not get refund Closed
I ordered from a restaurant on **th February through swiggy and it got cancel due to restaurant's fault. hence, swiggy promised to refund the amount. on that same day i got two texts from swiggy about refund initiation and successfully refunded...
Feb 26, 2020 by Kruti Paneri