- Order not received and they took around 2 hours to tell they can not deliver the order Open
I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to chat with customer care * times and they said they will assign a delivery executive in ** minutes. It went on for an hour. So after two hours, I called the customer care and a lady told me that they will cancel my order. So how can we trust swiggy If a person is hungry and waiting for the food to be delivered, just to hear "we cancelled your order, you will get a full refund". I don't care about money.
- What about the time I wasted, they don't care.
- How trustable swiggy is when they can't follow their process properly?
- Why can not they early if they can't assign a delivery executive.
I want to take this complaint seriously. Kindly contact me if you want to speak to me.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
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