- Order not received and they took around 2 hours to tell they can not deliver the order Open
I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to chat with customer care * times and they said they will assign a delivery executive in ** minutes. It went on for an hour. So after two hours, I called the customer care and a lady told me that they will cancel my order. So how can we trust swiggy If a person is hungry and waiting for the food to be delivered, just to hear "we cancelled your order, you will get a full refund". I don't care about money.
- What about the time I wasted, they don't care.
- How trustable swiggy is when they can't follow their process properly?
- Why can not they early if they can't assign a delivery executive.
I want to take this complaint seriously. Kindly contact me if you want to speak to me.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Daily taking money twice, and saying they will refund within *-* days. But not even a one rupee is refund for past * montha...
May 11, 2020 by Kaviarasan
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...
May 07, 2020 by Atin Taneja
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...
Apr 12, 2020 by Shubham Chaudhary