Swiggy
- Order not delivered Open
Suman filed this complaint against Swiggy on Aug 12, 2018
Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several calls and after *:** hrs he picked the call and asked me to cancel the order. When I called their customer support they too asked me to cancel the order. Since it was the fault of Swiggy as they didn't informed me about the cancelling of order I asked them to refund the amount immediately but they refused and said it will be done within * days.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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