- Order not delivered Open
Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered. I asked him for an option he said to cancel the order for which I was charged ** Rs. I called the swiggy consumer care and there was no response.
I called the hotel and I got the answer the food is ready to be delivered but the delivery guy has not arrived yet. I called him again seemed like he was with his friends told me that he called the head office and now they will look into the matter.
There is nothing I can do here and this is a complete waste of time. I have added an extra amount of *** which is Swiggy super that I registered for today and this was the first free delivery. I need the complete refund of the same and compensation for the behaviour I had to face and the time wasted for the same. Please look into the same. Thanks in Advance. Looking forward to the earliest response.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...
May 07, 2020 by Atin Taneja
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...
Apr 12, 2020 by Shubham Chaudhary
Swiggy - Refund not done Closed
It's about my order on **th and **th march,****..both order got cancelled from swiggy side ..and refund was initiated according to message sent to me. Now till this day I have enquired thrice with the customer care services on various date.. in...
Apr 10, 2020 by Amit Jha