Swiggy
- Order not delivered Open
Sukhendu Reddy filed this complaint against Swiggy on May 11, 2019
Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered. I asked him for an option he said to cancel the order for which I was charged ** Rs. I called the swiggy consumer care and there was no response.
I called the hotel and I got the answer the food is ready to be delivered but the delivery guy has not arrived yet. I called him again seemed like he was with his friends told me that he called the head office and now they will look into the matter.
There is nothing I can do here and this is a complete waste of time. I have added an extra amount of *** which is Swiggy super that I registered for today and this was the first free delivery. I need the complete refund of the same and compensation for the behaviour I had to face and the time wasted for the same. Please look into the same. Thanks in Advance. Looking forward to the earliest response.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
Swiggy - My id not activated the swiggy team Closed
Meri id activate nhi kar raha h koi me call Kar raha hu to koi bhi call nhi utha raha h * din ho gaye h id lagagye huye activate nhi ki abhi rak thanks ...
Jan 06, 2023 by Talevar singh
Swiggy - Swiggy payment was processing Closed
My Last week **/**/** to */*/** payout was still processing my De I'd was ******* I want my payment immediately ...
Jan 05, 2023 by Jayavel.m
Swiggy - Not delivered my order Closed
swiggy boy ne mere yahan per order deliver nahin kiya usne kaha ki location khatm ho rahi hai vahin per main khada hun uske bad mujhse WhatsApp per location mangwata hai location mangwane ke bad bhi location per order deliver nahin kar raha hai...
Jan 05, 2023 by Vijay Singh
Swiggy - Spilled food delivered without any refund Closed
I ordered * desserts, out of which * were completely melted in the packaging itself & when opened there was nothing present except melted water & ingredients. On talking to customer care, they are saying the customer has to bear the cost of spi...
Jan 03, 2023 by Harshita
