Zomato
- Order not delivered Open
SHAIK GOUSE BASHA filed this complaint against Zomato on May 06, 2019
This is happening repeatedly when the order wasn't able to deliver because it's not accepted by the restaurant. Here Zomato as the third party should take the responsibility whether the order is delivered or not but it doesn't especially in night times. What if the customer (student, young employee) is having the only amount he ordered for that he has to sleep with empty stomach whole night and when the payment refunded he has to see the alternative. I am very serious about this issue and faced this issue many times. So in order to compensate for my frustration/loss, I am doing this.
The customer service is not at least responding my calls and even my messages though. See in the attached file for more detailed information.
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Are you Lawyer?
Resolution Demanded:
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Zomato
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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