Swiggy
- Order not delivered Closed
Dolon Bhattacharjee filed this complaint against Swiggy on Sep 09, 2023
I ordered chicken kurkure momos from Mad Moose at *am . The delivery address that was provided was a legit , proper address where I get delivered all sorts of online deliveries . The delivery boy named Swapnil Devne called me up and told that the address was wrong . He used slang , abusive language and told that there will be an extra charge that needs to be paid if I need the order delivered to my door step . I spoke to the customer care of Swiggy and he told , there was some glitch from there technical maps and neither the order can be delivered nor will they refund me the ordered money . I want my refund back and a strict action should be taken for the delivery boy , Swapnil Devne .
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
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PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
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