Swiggy - order not delivered swiggy support not responding at all

Deependra Singh filed complaint against Swiggy on Feb 12, 2023

I ordered FOOD from New Pizza King, Agra, Order Id: ************, Food was NOT DELIVERED and marked delivered. Delivery boy said himself "WRONG NUMBER, DON'T CALL AGAIN". Swiggy chat support investigated the issue themself, and found the same, but Swiggy support did not help at all, and morever they asked me to email my complaint to their email, which I did. It is clear case of CHEATING and FRAUDULENT Activity, on the part of the SWIGGY Delivery Team. But the Email Customer service did not respond, it's almost been a day now. Email Request Number: ********

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Swiggy

1954

Total Complaints

1007

Total Resolved

51.54%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Piyush chaudhary on Jan 5, 2025

Swiggy – refund request for delivery of used product Closed

Dear Swiggy Customer Support Team, I'm writing to express my disappointment with my recent purchase of Lux Body Wash from Swiggy Instamart. Upon receiving the order (ID: ***************), I discovered that the prod...

Akash Dwibedi on Jan 3, 2025

Swiggy – My food not deliveredClosed

I am writing to address the concerns regarding my recent order, which was canceled automatically despite my attempt to receive the delivery. As i have investigated To clarify: I did not cancel the order myself. ...

Akash Sharma on Jan 2, 2025

Swiggy – WRONG ITEM DELIEVERED Closed

I ordered food through the swiggy app, but the item they deleivered was wrong. and when i tried to talk with their agent, but they just ignored me like my complaint didn't matter.

Megha Mukherjee on Dec 26, 2024

Swiggy – Incorrect order Closed

I have ordered a chicken biriyani from Swiggy and the whole food was a garbage . No chicken in chiken biriyani only rice was there and no adequate quantity of rice ... The food was smelling like it was from *..* day...

Naveen Kumar on Dec 16, 2024

Swiggy – Swiggy failed to return moneyClosed

I ordered the food from Lassi & More Yelahanka, Swiggy took money from Swiggy wallet as default without taking consent from me. Soon i realized and cancelled the order. To my surprise, i didn't get my money back, ne...