Facebook Pixel Tracking

The Big Book Box - Order not delivered or processed for over a year

Aanchal Narendran filed complaint against The Big Book Box on Oct 18, 2024

I placed a subscription order with the company in April ****. I knew they had a supply chain issue but I used to get my products still even if it came late. But concerning this order, I haven't heard a squeak from them. They marketed it for a month on their social media and then any evidence of the product vanished into thin air. I paid *****+ rupees for it which isn't a petty change that I can forget about. It has been over a year and a half. I have sent over * emails to the help team and have never gotten a response. Can you please help me out?

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

The Big Book Box

9

Total Complaints

4

Total Resolved

44.44%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Paulami Bandyopadhyay on Jun 26, 2024

The Big Book Box – Order not delivered in 2 yearsClosed

I ordered books(Olivia Blake Exclusive bundle) worth Rs.****.** (order no. #****) on the Fanbox site managed by The Big Book Box on *th September ****. Till this day I haven't received the package. After chasing the...

Anushka shetti on Jun 16, 2024

The Big Book Box – Package not delivered Closed

I had ordered for a Ghibli package amounting to ****/- amount in the month of March. And I still haven’t received the package. They sent in an email last month saying they’re going to start shipping mid of May but...

Amaan Nizam on Apr 30, 2024

The Big Book Box – Package Not DeliveredClosed

Ordered The Breve Box – One Month Prepaid on * August **** which was supposed to be delivered by November and its April **** now , company has declined me refund as its been too long since order placed but they ar n...

Himanshi Jatia on Jul 28, 2022

The Big Book Box – Package not delivered Closed

With order id #******, i ordered book box in the mid of March .. and it's July end right now they still didn't deliver my product, no one is there to help from their side.. they don't do reply on mails. Kindly ini...

Amanda on May 9, 2024

The Big Book Box – Product Not Delivered Refund Not IssuedOpen

I placed an order for a FRIENDS themed box from The Big Book Box on December **nd, ****. Each time I followed-up with the Customer Service team via email, they kept pushing the delivery date further and further but ...