- Order not delivered only part refund provided Closed
I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my location (seems to be a system bug as he cannot be close to my location in that short time). After a few minutes, I got an update of the cancelation of my order which was surprising. As checked with the Swiggy helpline, I was informed that the order was canceled as my phone was not reachable. They also mentioned of dropping an email to me My submission:
*. My phone could be out of reach but that should not be the reason for the cancellation of the order. It was my regular location where I frequently get my food delivered from Swiggy.
*. I live in a society flat. The delivery boy never contacted my security gate as confirmed with the security supervisor.
*. The delivery boy could have just ring the bell.
After lots of debate, Swiggy has agreed to initiate a refund of Rs. *** which is Rs. *** lower than my order.
*. I had to wait for long for my lunch which never arrived. I suffered unnecessarily due to lack of professional services by Swiggy and instead of compensating me, Swiggy wants me to lose Rs. ***
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Swiggy - Money got deducted Closed
my complaint is on swiggy on **th jauary **** i placed an order I thought of paying it through google pay later when my money got deducted order was cancelled and it has been more than *-* business days I didn't receive my money back they say i...
Feb 04, 2021 by Adapala Gnaneshwar Sai Sindhuja
This is regarding my recent order where an item milkshake was missing from the order list. On enquiring the restaurant i was told that the person forgot to pack the order, which clearly isn’t my fault. Further mentioning this issue to custome...
Jan 31, 2021 by Athira
Delivery guy made me come * km from destined place and swiggy is not refunding delivery fees and this happened at night time...
Jan 23, 2021 by Shakti
I ordered from kfc today at around *.** order no. #*********** But the delivery boy cancelled my order and refused to deliver at the given address mentioned in the bill . The bill is attached to this email clearly mentioning the address as...
Jan 23, 2021 by Neha
Hi , I added **** rupees to swiggy wallet and later modified my contact details . Ever since then the funds disappeared from my account . I contacted everydays swiggy on chat , phone and email but till date they are not updating my funds into s...
Jan 16, 2021 by Jhansi