- Order not delivered nor money refunded Open
Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I even called him and he didn't stop. I looked at the app he had already cancelled the order. He told me he is outside and I can take my order. He cut my phone cancelled the order and ran away. He also blocked my number after which I talked to the support about it. They told me I can pick up my order from the restaurant my self and that they have informed about it to the restaurant. They misinformed me about it. I went to the restaurant myself and there I was told that my order is cancelled and the only Zomato can do anything about it or refund the money. There I got the information that the restaurant doesn't get the food back probably the reason he felt cancelling the order and running away was a good idea.
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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
I first ordered paneer butter masala and lacha parantha and tried paying from PHONEPE, it said - PAYMENT FAILED!! I repaid from paytm and reordered ..now the delivery boy calls and tells me he brought two orders!! Why is Zomato cheating cus...
Oct 16, 2019 by Manpreet K
Zomato - Refund Closed
Maine aek chiken butter masala biriyani order kia tha narula se jiska price tha *** phir maine phone pe se payment kia..n mera account se paisa debit b hogaya..uske turant baad hi mujhe msg ata hai ki payment failure do din se me zomato ko mail...
Sep 26, 2019 by Smruti smaranika mishra
I had placed a order and updated the accurate address but then the valet called me saying it is * kn away and he wont deliver . The. I talked to some of their representative who called me and told we will not deliver the order and it is rejecte...
Sep 23, 2019 by Ghazal
I had placed an order on Zomato App today vide order no. *********; and paid for the same using net banking services. Subsequently Zomato cancelled my order and all my pleas to ensure supply of the food ordered from nearby restaurant partner f...
Sep 21, 2019 by Gopal Newatia
Zomato - Cashback issue Closed
My order id is ********** I placed order and cancelled within * minute before restaurant confirm order but zoamto says that restaurant start preparing food .I want my money back .Zomato is cheater...
Sep 16, 2019 by Abhishek