- Order not delivered nor money refunded Open
Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I even called him and he didn't stop. I looked at the app he had already cancelled the order. He told me he is outside and I can take my order. He cut my phone cancelled the order and ran away. He also blocked my number after which I talked to the support about it. They told me I can pick up my order from the restaurant my self and that they have informed about it to the restaurant. They misinformed me about it. I went to the restaurant myself and there I was told that my order is cancelled and the only Zomato can do anything about it or refund the money. There I got the information that the restaurant doesn't get the food back probably the reason he felt cancelling the order and running away was a good idea.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan