- Order not delivered nor money refunded Open
Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I even called him and he didn't stop. I looked at the app he had already cancelled the order. He told me he is outside and I can take my order. He cut my phone cancelled the order and ran away. He also blocked my number after which I talked to the support about it. They told me I can pick up my order from the restaurant my self and that they have informed about it to the restaurant. They misinformed me about it. I went to the restaurant myself and there I was told that my order is cancelled and the only Zomato can do anything about it or refund the money. There I got the information that the restaurant doesn't get the food back probably the reason he felt cancelling the order and running away was a good idea.
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Zomato - Refund from Zomato Closed
I placed an order from Zomato on **.*.** vide Transaction ID No. ********** for Rs.***. I order it by mistake, so i cancelled within *-* mins. During the chat with Zomato representative Ms. Mansimran, she accepted that my case is genuine and in...
Jul 14, 2019 by Manoj Kumar Kanojia
Zomato - Oder not delivered Closed
Order Number **********..... My order on sunday ( ** June ) at **:** pm I ordered a chicken at night from zomato of Rs *** and delivery guy reached at the destination enter the socity gate even done entry but did not delivered the food an...
Jun 25, 2019 by Niharika Yadav
Zomato - Food not delivered Closed
I ordered meal with no ********** in evening on **.**.**** and it showed order picked by the zomato agent but later showed order cancelled. When i enquired the restaurant it told that the zomato agent has taken the order and later rejected the...
Jun 22, 2019 by Vaibhav singh
Devshree Dave <firstname.lastname@example.org> Tue, Jun **, *:** PM (* days ago) to order I have not received the order and the order is cancelled. The best part is, i was been informed that you could not find my address. Yes i agree i could ...
Jun 21, 2019 by Vishal Joshi
Zomato - Refund not given Closed
I placed an order from Keventers on Zomato. I was sending the items to one of my friends. He lives in Delhi. I typed his address and selected the outlet of Keventers which showed on the app and placed my order. After I had placed my order, the ...
Jun 19, 2019 by Nishi Sharma