Swiggy - Order not delivered but showing delivered

Sandeep Singh filed complaint against Swiggy on Aug 16, 2021

I placed my order yesterday on swiggy from sansmaran hotel for my family , i got a notification from swiggy after a hour showing the order is delivered but the delivery guy never came . I approached the customer service but they wasted my hours and later told me to approach via email . I have CCTV cameras installed at my premises , no swiggy delivery entered my society . I'm ready to show the concern team the whole day footage . I told the swiggy team the same but they are just saying they share the feedback to concern . This is a case of Fraud ,as the delivery guy himself is not receiving the call of the customer service guys from yesterday because he is a cheat . I want my money back and a compensation of **k for the time wasted and frustration the swiggy made me go through . My order no is #************

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Swiggy

1951

Total Complaints

1004

Total Resolved

51.46%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Piyush chaudhary on Jan 5, 2025

Swiggy – refund request for delivery of used product Closed

Dear Swiggy Customer Support Team, I'm writing to express my disappointment with my recent purchase of Lux Body Wash from Swiggy Instamart. Upon receiving the order (ID: ***************), I discovered that the prod...

Naveen Kumar on Dec 16, 2024

Swiggy – Swiggy failed to return moneyClosed

I ordered the food from Lassi & More Yelahanka, Swiggy took money from Swiggy wallet as default without taking consent from me. Soon i realized and cancelled the order. To my surprise, i didn't get my money back, ne...

vinu on Dec 11, 2024

Swiggy – items missing Closed

i have orderedfrom KFC through Swiggy.But when i received the order more than half of my order is missing

Sneha kumari on Nov 22, 2024

Swiggy – Wrong food delivery Closed

I ordered tandoori chicken in Punjabi dhaba restaurant in dehradun but I received wrong food from swiggy. I called delivery executive and customer support team I sent mail several times but did not get any solutio...

Bhavna on Nov 20, 2024

Swiggy – Bhavna singh Closed

I had ordered * meals + * mc puff of mc Donald's from swiggy..I received only one meal that was * burger,* coke,fries,*mc puff and I didn't get one meal which contains * burger,* coke,fries,mc flurry..I ordered for ...