- Order not delivered and company refused to give refund Open
I ordered a cake from Zomato with the order ID **********. When the order was out for delivery I got a text stating delivery guy is not able to contact you please contact the delivery boy. After that, I tried calling the delivery guy but he was busy on another call. I tried calling him so many times but he was busy and whenever he picked the call he never responded to the call. After that, I got a cancellation message from Zomato. I called the delivery guy again to ask to which he responded and some other guy spoke with me instead of the guy who was supposed to deliver the order saying that we were not able to contact you so we cancelled.
I ordered from * different restaurants within ** mins from which * got delivered and the other order did not. When I asked for refund they denied saying the restaurant had prepared your order so we cannot refund. Nobody from Zomato support team is responding properly.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu