Swiggy
- Order got delayed and customer support reordered the order without permission Closed
Isha Bansal filed this complaint against Swiggy on Sep 24, 2023
I ordered from swiggy and waited for almost *:** hrs. The delivery boy was not picking the call and customer support assigned a new delivery boy for our order. When delivery boy reached the restaurant , there was no order in at there place. From the back end they cnacelled the order and re ordered the same without our permission after * hours. What will I do with the order after * hours. All are s
Guests left and customer care was so rude and telling us we delivered your order in **.mins. No one talked about the order they cancelled at the back end.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
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