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Isha Bansal filed complaint against Swiggy on Sep 24, 2023
I ordered from swiggy and waited for almost *:** hrs. The delivery boy was not picking the call and customer support assigned a new delivery boy for our order. When delivery boy reached the restaurant , there was no order in at there place. From the back end they cnacelled the order and re ordered the same without our permission after * hours. What will I do with the order after * hours. All are s
Guests left and customer care was so rude and telling us we delivered your order in **.mins. No one talked about the order they cancelled at the back end.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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