Zomato
- Order cancelled by zomato and not refund amount Open
Muneesh filed this complaint against Zomato on May 18, 2019
I have ordered yesterday evening. After the order, I have received a call from Zomato executive and they tell me your address is wrong and your order will not be delivered. After call discussion I try to call delivery boy he also told me the same because Zomato team call him and cancelled my order. I have paid online through Paytm.
After some time I place order cash on delivery. My order reaches the same location. That time I have not received any call from Zomato. On Zomato chat I request a refund they told me that it is not possible and asked to arrange the complaint on orders@zomato.com.
No companies or person take action about these small complaints. Zomato did fraud with too many people but the government does not take any action against these complaints. I request you kindly take action against Zomato so that they refund for the orders. Zomato too many fraud cases available online. No action on it. Kindly take an action against fraud Zomato.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Zomato
Frustrated? File a Complaint
Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
Related Complaints
Zomato - Zomato refused refund after assuring 4 times Closed
I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...
Aug 13, 2019 by K s sanil
Zomato - Harassment and cheating owing to non delivery of food for prepaid order Closed
Hi, today I was badly harrassed by Zomato. I placed a prepaid order which was picked up by the delivery boy but was not delivered to me and the customer care person mentally tortured me by continiously lieng abt the status of my order and i cal...
Aug 09, 2019 by Debomita Biswas
Zomato - Food not delivered and refund not processed for 10 days now Closed
I ordered food from ZOMATO on ** JULY**** and waited for around * hours but the order didn't come. Then finally the order status got changed to delivered but I didn't receive the order. When I checked with customer care, they said the order i...
Aug 01, 2019 by Kumaraguru
Zomato - Refund Needed Closed
I have ordered a Dilli tandoori murg through zomato and made a payment via debit card. I waited for * hour and more and called a restaurant from where I ordered my food and taken a contact number of the delivery boy then I could know that my or...
Aug 01, 2019 by Harshwardhan
Food not delivered and informed after * hour of order. Making fun of customers....
Jul 31, 2019 by Manisha
