- Order cancelled but money not refunded ^Open

Akshit Mohal filed this complaint against Zomato on Dec 28, 2019

When Will I get my refund?
ORDER ID: **********
They have Already Stored Sweets I also Went To restaurant to Cancel the Order I already Told Them Not to Prepare .and now don't say That You have charged whole My money as cancelation fee I will File A Case Against you in Consumer Court of you Do not Refund whole My Money.I ordered milk cake sweet so No Food Wastage took place as I went To their Shop they Did Not Even Started Packing Food and the Main Thing Is that Sweets Are pre made and Pre Stored do there is No need To prepare Them On The Spot . I will File A Case Against Zomato And That Restaurant . If You Have Charged Cancellation Fee and paid all That To The restaurant Then Why did You Cancel My Order. At That Time you Should Have Told me That Order Cannot be Cancelled . If You Charge Whole My Order money As Cancelation Fees So Why There's Need To Cancel My Order ? If you are charging full price as Cancellation Fee then i would have preferred getting order Delivered , why will I pay you For not getting My Order Delivered . If you Say Thta Orders Once placed can not be Cancelled And Are non refundable so Why Did you cancel my order ? Am I Fool ? On all other Zomato Accounts from zomato Android app Your Zomato Executives are Chatting But from My Account It says we are experiencing High Inflow Of complaints Please Mail To get Resolution Am I Fool ? You Are doing a Fraud . I need my Money Back Otherwise I will Case Against Zomato.
Please Reply ASAP

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