One Plus
- One Plus Order cancelled but coupon not yet refunded Open
Ravina Bhagtani filed this complaint against One Plus on Oct 12, 2023
I placed an order for a new phone on ** sept but order was cancelled and refunded. I used a coupon in this order of Rs. ***** which I got in exchange for my old phone which has a green line issue. Since the order was cancelled, I was told that my coupon of Rs. ***** will be reactivated. It's still not reactivated.
One plus FAQ section also says - if an order is in cancelled or refunded status, the coupon will be returned to your account.
This case was escalated on */**/**** but I didn't get any resolution till now. Everyday the customer service team gives the same response-please wait for ** hours.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
One Plus
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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