Indigo Airline
- Not waving cancellation fee amid covid 19 no intimation has been given even before Closed
kamalesh dey filed this complaint against Indigo Airline on Mar 28, 2020
No waving of cancellation fees, where the entire country is locked down. Flights being cancelled from airline's end and we are stuck and instead of cooperating they are charging cancellation fees .
This is a mental harassment under such a panic situation. They didnt inform anything so i was bound to cancel the flight and have to pay the consequences. this is just a trap to bully their valuable customers. Few hours before the journey, they are giving message for web checking, where as all flights are being suspended. Clearly they are playing with customers like us.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Indigo Airline
Resolved
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