Zomato
- Not issuing refund for incomplete order Open
K. Sai Ruthwik filed this complaint against Zomato on Dec 05, 2023
I placed an order on zomato on *th Dec. The order was delivered after * hour. I was already in a chat with a support executive regarding the delay. I recieved the order in a cake box without any cover. When i opened the box , I find an incomplete order. I immediately sent a picture to the executive I was chatting with. They say to write a review to the restaurant and zomato doesnt care. It must be the delivery guy who ate the missing piece. That explains the delay in the delivery and no cover. No restaurant gives only box. This is just wrong and unprofessional behavior. And its disheartening to see zomato supporting all this.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Cleartrip
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
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