Zivame
- Not given the refund or in the form of zcoins Closed
Anushri Bhadauria filed this complaint against Zivame on Jun 07, 2023
Automatically my order got cancelled and in the app it says refund is already been processed in the form of zcoins. However, when I tried accessing zcoins balance on my account, it is showing zero.
Also tried reaching the customer support through the app, but that was also not of much help as the chatbot was giving generic responses
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zivame
Resolved
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"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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