- Not getting any leads from Just dial and even they are not providing any solution ^Open

Tarun Sharma filed this complaint against Just Dial Limited on Oct 26, 2020

Hi,

I have registered my business with JD in Aug till september it was going well but after that on **th Sep when my ECS date came the amount was not deducted from my account and i got message that ECS has bounced.

I got in touch with customer support regarding my query they told me to wait for next ECS date, because i was not getting leads. On **th Oct ECS deducted from my account and again i got connect with CS they told me to wait for clearance. On saturday i got * leads and after that till now i didn't get any lead. SInce Sunday I'm continuously calling in JD to get solution for this problem but no one ready to provide the solution.

JD has worst customer service, when i call in JD and ask to transfer my call in leads department my call gets disconnected in *-* sec then i have to make call again it repeats for *-* times then i'm able to talk with CSE.

Today is *th day when I'm trying to call them continuously. Same thing happening every time.

I'm frustrated because of that. WTF.

After connecting my call with leads department I talked with Avdish and told him concern, he said he would clear the concern with seniors and give me a call. Now its ** hrs has passed and i didn't get any call from his side. Today i talked with Himani also and she said same thing thet she would call me in ** mins. but she didn't.

Now is there any responsible person who will solve my problem. Or JD has liers in its department.

Worst service from JD. I won't suggest any one to register their business on JD.

Now further i don't want to continue my relation with JD, I want to end up and also want my money back which JD has steal from my account on the name of business.

Business Name - Gadget Guyzz

Tarun Sharma (owner)
Now its ** today and i didn't get any solutions from them.

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